Help

Something wrong? Tell us about it.

Find answers in the guides or contact the Make team about your account, the app, and payments.

Tell us what happened.

Include your account email, device, app version, the steps before the issue, and the error message. For payments, include the order ID. Never send passwords, one-time codes, or card numbers.

Email support

[email protected]

In the app: More, About, then Contact to submit a support ticket.

Questions people often ask.

Does Make move money from my bank account?

No. Make is for records and planning. Accounts, balances, and transfers you enter are records; Make does not hold or move your bank funds.

Is every Makechat conversation end-to-end encrypted?

1:1 and group messages, stories, files inside chats, and 1:1 voice calls are end-to-end encrypted. Channel posts, chats with bots, and Makepost are not, because they are public or read by a bot service.

Can I use Makechat on my computer?

Yes. Open web.makebetter.space in a browser and scan the QR code with the Make app on your phone. You can unlink the browser from your phone at any time.

Can I start without a subscription?

Yes. Free covers income, expenses, accounts, budgets, savings, bills, and CSV export. Makechat and Makepost are the same on every plan.

How does MakeAI use my financial data?

When you ask a question, MakeAI uses relevant data from the open finance book, within your access permissions, and that data is processed by an AI service provider. The Privacy Policy has the details.

Is Make on Google Play and the App Store?

Make is on Google Play for Android and works on the web. The iOS version is not on the App Store yet.

How do I delete my account?

Send a request from the Account Deletion page or a support ticket in the app. Requests are completed within 7 days after verification.