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User guide

Plans & payments

Understand your payment provider and plan status.

01

Choose a plan

Free covers everyday records, Pro adds MakeAI and advanced tools, and Family adds shared management. Check the final price, billing period, and finance book before paying.

02

Android purchases

Use Google Play in the Android app. Local prices and taxes follow Google Play checkout. Manage or cancel renewal in the purchasing Google account's payments and subscriptions area.

03

Web purchases

Available methods appear on the billing page. Follow the provider on your receipt for support or cancellation. Do not buy a second plan while an earlier payment is awaiting confirmation.

04

Plan not active yet

Check your account and finance book, then reopen the plan page. Use restore purchases if available in the app. Contact support with the order ID and transaction time; do not send card details or pay again before the status is checked.

Still need help?

Contact Make support